Crisis Intervention Training Program
At The Mandt System, our approach starts with the idea of supporting people, not just their behaviors.™ When you do this, you’re well on your way to creating a culture that provides for the emotional, psychological, and physical safety of everyone involved.
In order to create a healthy culture, your organization needs a focus on crisis prevention. It’s always better to use de-escalation skills and prevent a crisis situation than to react in the moment and put yourself and others at risk.
Our evidence-based approach helps professionals make a measurable difference in how to approach crisis prevention, verbal de-escalation, and physical intervention.
How It Works
Relational
The training program begins with a focus on building healthy relationships between people to promote workplace safety. We require this as an aspect of our further training programs. Before trainers can be certified in any other aspect of our program, they must be certified in the relational chapters. We do this because the benefits of relationships when de-escalating crisis situations are unmatched.
Maintaining healthy relationships between people can result in:
- Ensuring safety (physical, psychological, social, and emotional)
- Meeting needs
- Achieving goals
Conceptual
Once your certified trainers have mastered the relational skills of The Mandt System, they can move on to the conceptual training to learn more about trauma-informed care and positive behavior supports needed to maintain workplace safety. This training allows you to take a crisis approach that keeps each person involved safe and risk-free.
Technical
In instances where physical intervention is absolutely necessary for the safety of everyone involved, it’s imperative to maintain the dignity and respect of the persons being supported.
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